Refund & Cancellation Policy
Clear, predictable rules for cancellations and refunds — no negotiation required.
Last updated August 2026
1. Before work commences
Cancel any service before a professional is assigned and work begins, and you receive a full refund of professional fees, less non-recoverable payment gateway charges.
2. After work commences
Once work has started, refunds are pro-rated against the stages completed. Where a deliverable such as a draft, computation or reply has already been shared, that stage is treated as delivered.
3. Government fees
Statutory fees, stamp duty and portal charges already paid on your behalf are non-refundable, as they are not recoverable from the authority.
4. Consultations
Consultations may be rescheduled free of charge up to 4 hours before the slot. Cancellations more than 24 hours before the slot are fully refunded; later cancellations and no-shows are not refundable.
5. Rejections and objections
Rejections, objections or queries raised by a government authority are part of the normal process and do not by themselves qualify for a refund. Responses within the agreed scope are handled at no extra professional fee.
6. How to request
Email care@bluman.co.in with your order ID. Approved refunds are processed to the original payment method within 7–10 working days.